At Shutterfly.com you can create photo books, personalize photo cards and stationery, and share photos with family and friends. If you use their services then the following information will be useful to you.

Can you access the account of a deceased family member?

Shutterfly will grant access to an account when presented with a death certificate and a power-of-attorney. Here is the information you need to provide to the company in order for them to grant you the access:

• Your full name and contact information, including a verifiable email address.
• The email address associated with the Shutterfly account of the individual who has passed away.
• A copy of the death certificate of the deceased.
• A copy of the document that gives you Power of Attorney over the estate of the deceased.
• If you are the parent of the individual and the individual was under the age of 18, the Power of Attorney is not required; please instead send a copy of the Birth Certificate.

You should have in mind that Shutterfly cannot honor requests that do not have this level of proper authority.

If you are interested to learn more about how you can protect your digital assets, you can check some of our articles on the topic:

Is there a way to protect my digital assets if I die?
Free Digital Estate Planning Checklist : Protect Your Digital Assets
What happens to your Twitter account when you die?
What happens to your Instagram account when you die?
What happens to your LinkedIn account when you die?
What happens to your Pinterest account when you die?

What happens to your Flickr account when you die?
What happens to your Google account when you die?
What happens to your Amazon account when you die?
What happens to your Yahoo account when you die?
What happens to your Dropbox account when you die?

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